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Duplicate Support Ticket Disclaimer

We kindly ask that you only open one support ticket per case. By opening multiple support tickets for the same case, you may inadvertently cause a delay in our team's response time. Our goal is to answer your question as quickly and efficiently as possible, so please help us do so by avoiding multiple support tickets.

Repeatedly opening duplicate support tickets may result in a 15 EUR fee to discourage unnecessary tickets and help us manage our resources effectively. Thank you for your cooperation and we look forward to providing excellent support.