Dear Customers,
We are informing you that all notifications from our systems, as well as communications from the client area, will now be dispatched from the domain: @notifications.phanes-cloud.eu.
We kindly request you to note this update, as it is the official domain we utilize for our notification/support emailing purposes.
Due to New Year's day, our customer support is closed. Our support will resume operations on January 2nd.
Due to an issue with our Early renewal and billing cycle change functions we have temporarily disabled them until we have resolved these issues.
The issue is due to an update which is requiring a code update.
We would like to inform you that our customer support will be operating at a limited capacity from August 5th through August 18th, 2023, due to reduced staff availability during the holiday season. During this period, our team will work diligently to process any requests made within our support desk, but response times may be longer than what you ... Read More »
