20th Nov 2024
Updated Acceptable Use & Abuse Handling Policy
We are reaching out to inform you about important updates to our Acceptable Use Policy (AUP).
Effective immediately, hosting or distributing pornographic, immoral, or adult content is strictly prohibited on our platform. This decision reflects our commitment to upholding values that promote strong family structures and ethical standards. ...
24th Szept 2024
Custom ISO upload now available
Customers with a Cloud Compute service can now upload their own ISO files to mount it to their server instance.
This new feature, an addition to the preset CD/DVD list from Phanes Cloud, allows you to boot your .iso file of choice.
How to use this:
Log in to the Cloud Control Panel (Billing Area -> Services -> Your Virtual Server ...
8th Feb 2024
New Email Domain for Notifications
Dear Customers,
We are informing you that all notifications from our systems, as well as communications from the client area, will now be dispatched from the domain: @notifications.phanes-cloud.eu.
We kindly request you to note this update, as it is the official domain we utilize for our notification/support emailing purposes.
22nd Dec 2023
Customer Support closed on January 1st, 2024
Due to New Year's day, our customer support is closed. Our support will resume operations on January 2nd.
